Who are we ?
ExpertBizz Private Limited, a data controller registered in India, England and Wales
Company Registration Number (India): U74999WB2019PTC233908
Company number (United Kingdom): 12305477
ICO Registration Number: ZA656445
We are registered with the Information Commissioner Office. “We” are committed to acting in compliance with the General Data Protection Regulation and Data Protection Act 2018 also registered with ICO.
What does this notice cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held and how it is processed. It also explains your rights under the law relating to your personal data.
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we may use is set out below
Information we may collect from you?
When you receive a service from our website or other communication from us, we may ask you for personal data and other information to allow us to provide you with the services that you require. This could include the following:
Address / Postcode
Details of your enquiry
Name of your Organization
Profiled Information such as your preferences, interests, likes and dislikes.
We will NEVER collect any financial details from you or would we collect any sensitive information.
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
Data protection regulation means you have rights over how we hold and use the information we hold about you:
Your right to manage consents
You have the right to give your consent to us ,using your data for any activities we do not have another lawful basis to carry out, for example sending you marketing communications. You can withdraw consent at any time.
Your right of access
You have the right to request access to the information we hold about you; this is called a Data Subject Access Request
Your right to know about sharing
You have the right to know who your data is shared with and why
Your right to rectification
You have the right to have your details updated if they are inaccurate and for information not required for lawful reasons to be deleted. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information.
Your right to object to processing
You have the right to object to the processing of your personal data in certain circumstances.
Your right to restriction of processing
You have the right to have automated processing and profiling restricted. Profiling may be used to analyse or predict economic situations, health, personal preferences, interests, reliability, behaviour, location, or movements
Your right to data portability
You have the right to request the information we process by automated means is sent to you or another nominated data controller in a commonly used electronically readable format.
To exercise any of your rights detailed above or if you have any other questions regarding our processing of your data, please contact: firstname.lastname@example.org or you can call +44 122-49-28669
You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you within one month.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Please do not include confidential information in e-mails or letters.
You can also complain to the ICO if you are unhappy with how we have used your data. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first.
You can contact them by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF, by visiting their website http://ico.org.uk/ or by calling their helpline on 0303 123 1113
Consent & Legitimate Interests
We ensure safeguarding your personal information and obliged to process your information in line with all laws concerning the regulation and protection of data Information Act.
ExpertBizz Private Limited processes your data using two of the valid legal bases defined by the Regulations:
You give consent to a specific company or organization to reach you for Marketing Purposes through a channel or multiple channels which you have agreed to. At any time, you can withdraw your consent by contacting us.
Based upon the information you provided to us, your data may be processed under Legitimate Interest by ourselves or others through a specific channel. These communication may be about products or services which we believe may be of interest to you or will be helpful for you. As with all of your data, you may exercise your right to object or process by contacting us.
We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time. We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose under ‘legitimate interests’. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details . If we need to use your personal data for a purpose that is unrelated to, incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so. In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data
As a direct marketing business we process personal information for various legitimate business purposes which include some or all of the following:
To enhance our services for the benefit of our customers including verification and validation
To help make the communication more relevant and contextual
To better understand how our customers interact with our services
To provide direct marketing communications which we think will be of interest to you
To determine the effectiveness of our and our clients promotional campaigns
To identify and prevent fraud
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by telephone (or other channels) with information, news, and offers on our products and / or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’, please contact us.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us.
Marketing Services Providers we share your data with may also use profiling to target you for marketing purposes. Once again you can ask us to stop using your data in this way at any time.
How do we intend to use your personal data?
We and third-party organisations intend to use your personal data to provide a service you may have requested and for marketing purpose and marketing communications. We may contact you for reasons relating to the service you have requested from us, such as but not limited to: Administering ExpertBizz businesses, supplying or delivering our products, managing payments for products delivered or services rendered, employee services, or simply by communicating with you.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by telephone (or through other channels) with information, news, and offers on our products or services or with that of third-party organisations. You will not be sent any unlawful marketing or spam. We will never make automated responses which will have negative impact on your rights. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
If you do not wish to receive direct marketing from us, please contact us with your request.
To whom may we share your data with?
We may share your data with our brands / trading styles under ExpertBizz Private Limited: Your Lifestyle Habits.
In regards to our marketing questionnaire we may share your responses with the following industry sectors listed below
Professional Services such as charities, solicitors, financial advisors or consultants.
Financial Products Services such as but not limited to banking, credit cards, loans, mortgage, Loans
Agencies and Brokers who buy and sell consumer data in the UK.
Telecoms and Broadband Companies offering mobile phone, landline, broadband and technology and digital TV
Household Service Companies such as utility, gas, electricity switching and other household utilities such as water
Insurance and warranty companies such as car, home, life, income protection, pet, travel insurance, white goods cover and electrical goods cover
Lifestyle, leisure and retail companies such as but not limited to food and drink, events, cinemas, arts.
Home improvements such as but not limited to conservatory, blinds and curtains, windows, insulation, boilers, extensions, gardens, solar panels.
Funeral Plans and Will Writing (new or review)
Charity and Social Organizations.
Automotive such as but not limited to the car and bike manufacturers, test drives, servicing, breakdown cover
Gaming such as but not limited bingo, lottery, competitions, betting
Mail order such as but not limited to catalogues, online retailers or free kits
Media such as but not limited to online, television, radio, newspapers, magazines
Retail Industry such as but not limited to fashion, groceries, coupons, discounts, goods and other high street brands
Travel industry such as but not limited to city breaks, planned holidays, accommodation, airlines
Health / Mobility such as but not limited to fitness, opticians, hearing aids, care homes, mobility aids, cosmetics
Market Research to gather information about consumers’ preferences and interests
From time to time, we also supply data to these sectors via agencies / brokers and we ensure that these agencies / brokers are reputable firms
We may share your personal data within the following listed companies:
BTG Home Solutions
Competition Entry Services
Easy Cover UK
Family Protect Plus
Great Ormond Children’s Charity
Great Ormond Street Hospital
Home Emergency Connect Ltd
Homeshield Direct Ltd.
NHC Holdings Limited.
NTT Data UK
One Stop Switch
Precise Protect Limited
Ready 4 Retirement
Secure Home Repair
Shell Energy UK
The Linked Group Limited
Thomas Bradley Legal
Total Mortgage Solutions Limited
The Lead People Limited – Egentic
UK Consumer Opinion
UK Consumer Guide
Warranties & Appliance Repair Services
Your Lotto Services
Our data may be used for analytical purposes. Your data may also be used in conjunction with data we may have received from other sources in order to personalize and target communication to you better, and we may share information with other companies for the same reason.
Marketing Service Providers are companies who collect data from Data Controllers, such as ourselves, and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organizations we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict license terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organizations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels. Our Marketing Service Providers include:
Our Survey Sponsors which also include:-
Aura Media Group Limited – https://www.auramediagroup.co.uk/privacy-policy
ExpertBizz Private Limited – https://www.expertbizz.com/privacy-policy
Your lifeStyle Habits – https://www.yourlifestylehabits.co.uk/privacy-policy
Lead 365 Limited https://www.lead365.co.uk/privacy-policy/
Direct Data Squad https://directdatasquad.com/wp-content/uploads/2021/01/DDSMDDS-DATA-PROTECTION-PRIVACY-POLICY-JAN-2021.pdf
How long will we retain your personal data?
We will retain your personal data for as long as is necessary for the required service to be provided to you and in light of the reason for which it was first collected. All retained personal data is subject to the controls of our Data Protection Policy and will be kept for at least 12 months or as long as we have an active consent / opt in record from you. It is important to us that we have an accurate and up-to-date information about your personal data. And so, we will regularly update our database against suppression files and remove those who wish to no longer be contacted
Information we don’t hold about you
Credit & Debit card details
Bank account details.
Political & Religious beliefs.
Other sensitive information.
Complaints or Any Queries
We always do our best to meet the highest standards when collecting and using personal information. For this reason, we take any complaints very seriously and encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. However, we are happy to provide any additional information or explanation needed.
Address: Kemp House 160 City Road London EC1V 2NX United Kingdom
Email : email@example.com
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
This Privacy Notice was last updated on 22 February 2021.